Specialized Training

Lean Office Optimization:

• Education in Lean Office Optimization provides participants with the skills to identify and eliminate waste using a structured and methodical approach.
  • Topics Covered:
    • Define Customers and Suppliers
    • Input-Process-Output (IPO)
    • Voice of the Customer (VOC)
    • Rework Loops and Cost of Poor Quality (COPQ)
    • The 8 Wastes
    • Inventory Management
    • Kanban Signals
    • Standard Forms, Poka Yoke

Lean Office Principles:

• Education in Lean Office Principles provides participants with a foundational knowledge of lean principles and techniques for immediate implementation within their organization.
  • Topics Covered:
    • Cellular Workforce
    • Types of Cells
    • Takt Time
    • Flow
    • Heijunka
    • Line Balancing
    • Standard Work Instructions
    • Cross Training

DMAIC Six Sigma:

• Education in DMAIC Six Sigma provides participants with the tools necessary for the DMAIC Six Sigma improvement approach, as well as train, guide and assist them with using these tools. This class will also help to empower improvement leaders to continue on their own.
  • Topics Covered:
    • Project Selection and Scoping
    • Mapping and Screening Tools
    • Families of Variation (FOV)
    • Measurement System Analysis
    • Descriptive Statistics
    • Statistical Process Control
    • Hypothesis Testing
    • Sustaining Results

Six Sigma Methods:

• Education in Six Sigma serves and equips participants with the tools and methods used in the Six Sigma improvement approach, as well as train, guide and assist them with using these tools. This class will also help to empower process improvement and design leaders to continue on their own.
  • Topics Covered:
    • Design of Experiments (DOE)
    • Statistical Process Control (SPC)
    • House of Quality (HOQ)
    • Cause & Effects Diagram and Matrix
    • Suppliers, Inputs, Process, Outputs, Customers (SIPOC analysis)
    • Design Failure Mode & Effects Analysis (DFMEA)
    • Process Failure Mode Effects Analysis (PFMEA)
    • Kano Analysis
    • Pugh Matrix (aka Criteris Based Matrix)
    • TRIZ (aka the Theory of Inventive Problem Solving (TIPS))